Q121: I'd like to accept credit card payments for the reservations

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You can accept payments from your customers, either as small (e.g. nonrefundable) pre-payments that will validate reservations, or you can simply accept complete payments online. checkin24-7 doesn't charge you or your customers absolutely anything for online payments. You will, however, need to create an account with one of the supported payment gateways and enter your account information (such as PayPal registered email address) in settings/online payments. Please note that you can also give the customers a choice of multiple payment gateways, although this is rarely required because they normally all accept standard credit cards like Visa or MasterCard.

Once you enter your account identifier into Site Settings (Online payments section), you should then go to each resource settings and change 'Reservation approval' to OPTIONAL PAYMENT. In such case the bookings will now be automatically confirmed by an online payment. Bookings without payment will still await manual confirmation. Changing the approval to OBLIGATORY PAYMENT forces users to make an online payment. Without it the reservation is not valid. If you want to accept online payments with a different confirmation method than obligatory or optional payment, see this FAQ question.


checkin24-7 is a technology partner of Moneybookers. Other than the major credit and debit cards (Visa, MasterCard, Maestro, EC and many more), Moneybookers supports domestic funding options in over 200 countries. See more at the moneybookers website.. Moneybookers offers very attractive commission fees, lower than most other payment options.


checkin24-7 is a technology partner of SagePay. Click here to apply for a SagePay account. See this FAQ question for setup instructions.


See this FAQ question for WorldPay setup instructions.


See this FAQ question for Mercanet setup instructions.


PayPal fees can be found on their website. With PayPal payments, your customers can pay with all major credit cards or simply with their PayPal account.

Please note that you can also test the payments using PayPal's sandbox, that is, a test account where you don't pay with real money. You'll need to change the Payment processing site option to PayPal Sandbox to enable this. See PayPal's site for more details and make sure that your Sandbox test accounts have the Payment Review option Disabled. Otherwise your test payments will be always marked as pending.

Note that PayPal also supports the 'Authorization' payment action that represents an agreement to pay and places the buyer’s funds on hold for up to three days. Please see the section below for more details.


See this FAQ question for Authorize.net setup instructions.

Note that Authorize.net additionally supports the 'Authorize only' transaction type. Please see the section below for more details.


See this FAQ question for Multisafepay setup instructions.

MasterCard MiGS

See this FAQ question for MasterCard MiGS setup instructions.

Other online payment gateways

checkin24-7 also works with Servired (Spain), Paybox (France) and EBS (India) payment gateways.

Storing credit card numbers on file

Instead of using a payment gateway, you can also save your customers' credit card numbers on file on your server. See Q198 for detailed information.

Authorize and capture vs. Authorize only

Some of the payment gateways supported by checkin24-7 allow you to choose between the Authorize and capture and Authorize only mode. You can change this option in the Transaction type drop-down in Site Settings/Online payments.

During a traditional credit card transaction (the Authorize and capture mode), the authorization and capture action is completed simultaneously. This means that once the transaction is successfully authorized, the amount is automatically transferred (captured) and the money goes into your account.

On the other hand, in the Authorize only mode the transaction amount is only sent for authorization. You usually use this mode when you only want to verify the availability of funds on the customer’s credit card before finalizing the transaction. In this case, the amount is not transferred into your account until you manually capture the transaction in your payment gateway merchant interface.

Note that when using the authorize only mode, checkin24-7 will treat such transactions as regular payments. This means that on the reservation details page, the authorized amount will be displayed in the payments section.

Also, keep in mind that you need to manually capture an authorized transaction in your payment gateway merchant account.