Q159: I'm trying to use the advanced integration and the checkin24-7 page always redirects me to checkin24-7.com.
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This means that there is a problem with one of the server-side scripts (ulap.php, ulap.aspx or ulap.jsp) which by default are found in the /checkin24-7-files/ directory or in the directory where the checkin24-7 module is found. As the default, the PHP script (ulap.php) is used (unless you changed it in the settings). The checkin24-7 scripts need this PHP page to be found and work correctly. Otherwise the script redirects the user to the checkin24-7.com server.
Make sure your server supports PHP, if it doesn't, choose one of the other ulap scripts. Also make sure this script can be accessed (try manually opening http://yoursite.com/checkin24-7-files/ulap.php in your browser). If the php script works correctly, you should see the following message: Error: Call to not allowed.
You can then try checking if the ulap script can read a location on checkin24-7.com by opening: http://yoursite.com/checkin24-7-files/ulap.php?ulap_url=http://www.checkin24-7.com/ (once again, replace the path to ulap.php with the correct location on your server). This call should display the contents of checkin24-7.com homepage (without images etc.)
Note for Drupal users: the Drupal module is the only one which does not use an external ulap script but you can test the problem by opening /checkin24-7/ulap or ?q=/checkin24-7/ulap. For full test check http://yoursite.com/checkin24-7/ulap?ulap_url=http://www.checkin24-7.com/ or http://yoursite.com/?q=/checkin24-7/ulap&ulap_url=http://www.checkin24-7.com/
Note for the PHP version (used by all CMS systems): The ulap script in order to work correctly, needs to be able to read contents of an external URL using either CURL or fopen/fread PHP functions. If running the ulap script shows nothing or an error message other than Call to ... not allowed, it's possible (although rare) that your web server specifically prohibits opening external URLs. In such case please contact your server admin and show them the contents of ulap.php (it's a short file with very basic functionality).
Make sure your server supports PHP, if it doesn't, choose one of the other ulap scripts. Also make sure this script can be accessed (try manually opening http://yoursite.com/checkin24-7-files/ulap.php in your browser). If the php script works correctly, you should see the following message: Error: Call to not allowed.
You can then try checking if the ulap script can read a location on checkin24-7.com by opening: http://yoursite.com/checkin24-7-files/ulap.php?ulap_url=http://www.checkin24-7.com/ (once again, replace the path to ulap.php with the correct location on your server). This call should display the contents of checkin24-7.com homepage (without images etc.)
Note for Drupal users: the Drupal module is the only one which does not use an external ulap script but you can test the problem by opening /checkin24-7/ulap or ?q=/checkin24-7/ulap. For full test check http://yoursite.com/checkin24-7/ulap?ulap_url=http://www.checkin24-7.com/ or http://yoursite.com/?q=/checkin24-7/ulap&ulap_url=http://www.checkin24-7.com/
Note for the PHP version (used by all CMS systems): The ulap script in order to work correctly, needs to be able to read contents of an external URL using either CURL or fopen/fread PHP functions. If running the ulap script shows nothing or an error message other than Call to ... not allowed, it's possible (although rare) that your web server specifically prohibits opening external URLs. In such case please contact your server admin and show them the contents of ulap.php (it's a short file with very basic functionality).